Rosie 24/7 medical alert watch allows independence and safety for life on the go: any time, anywhere.
The Rosie watch is a mobile, monitored personal alarm that you can use at home and away. The Rosie 24/7 response team fully monitors the watch, with all calls answered quickly in Australia by trained professionals.
The Rosie 4G watch features GPS technology and fall detection that sends alerts to the Rosie monitoring team. It is waterproof and shockproof and can also tell the time.
Ideal for older Australians, people with disabilities, those who live alone and those who spend time outdoors, the Rosie watch supports an independent and active lifestyle.
Rosie provides a guaranteed fast response every time, giving you and your family the peace of mind that help is always available if you need it.
Choose A Monthly Service Or Annual Service Package
$49 a month for 24/7 monitoring service + one-time establishment fee of $99
Or
12 Month Rosie Package – $539 (includes Rosie watch, establishment fee and 12-months monitoring service).
Order Now — Call 1800 476 743
Rosie is available through the National Disability Insurance Scheme (NDIS)
The Rosie Difference
Rosie 24/7 Fast Response via the Watch
When you raise the alert on your Rosie watch, you are immediately connected to the Rosie emergency response team. A Rosie assistant will speak to you via the watch and determine your support requirements and send the right help to you quickly. Immediate connection to emergency services is provided if required.
The watch includes a GPS locator, so we know where to send help to you in an emergency. The Rosie assistant stays in contact with you until help arrives, giving you peace of mind and reassurance. They will also let your nominated contacts know what has happened and provide emergency services with any on-file medical information to assist them with your treatment.
Order Now — Call 1800 476 743
Why get a Rosie personal alert watch?
• Guaranteed 24/7 fast emergency response by trained professionals in Australia
• Detects a hard fall, even if you can’t press the button. Read more…
• Two-way communication via the Watch
• Built-in GPS locator, so we can get help to you quickly
• It tells the time accurately
• It’s shockproof, so won’t break in a fall
• Uses a Telstra 4G SIM, so no need to connect a landline or smartphone
• Has a long battery life and recharges quickly
• It’s waterproof, so you can wear it in the bath or shower
• Works Australia-wide, wherever there is a mobile service
Order Now — Call 1800 476 743
How does the Rosie watch work?
Automatic Fall Detection | 
Help at the press of a button | 
24/7 monitoring there to help We’re always here — calls are answered quickly within Australia | 
We locate you anywhere Devices contain a GPS tracker that pinpoints your location | 
Determine your support needs We identify what help is required and we send the right assistance | 
We send help quickly We take action and call you contacts, ambulance, police or fire service if required |
The Rosie watch works at home and away and is connected to the Rosie 24/7 Personal Alarm Service.
Rosie is always there to care, and your safety and independence is our priority. The Rosie watch allows you to get help fast in the event of an emergency.
Help at the press of a button on the Rosie watch
You can raise an alert and call for help in 2 ways:
1. Press the button on the right-hand side of the watch
2. Inbuilt fall-detection technology will automatically signal for help. Read more…
Australian designed, safe and secure
The Rosie watch has been designed for seniors and people with disabilities to provide reliable, fast access to 24/7 monitored support by trained professionals in Australia.
Vitalcare complies with all mandatory Australian and New Zealand standards, and your data is stored safely and securely in Australia under strict privacy laws.
The Rosie platform, app, and servers are exclusively developed in Australia.
Order Now — Call 1800 476 743
Have another question about Rosie?
We’ve answered some of our most frequently asked questions about Rosie and how we help you live independently every day.
What does Rosie cost?
$99 establishment fee + $49 a month for monitoring
Or
12 Month Rosie Package – $539 (includes Rosie watch or pendant, establishment fee and 12 months of service).
What equipment does Rosie need?
Rosie comes with a mobile pendant or watch, which you can wear during the day and charge by your bed at night. We also install a key safe with a secure pin so that emergency services can get into the house to help if needed.
Rosie is also available through aged care villages across Australia and institutions using the Vitalcare nurse call systems.
How big is the Rosie watch?
The body of the Rosie watch measures approx. 50mm X 40mm
Who will I be talking to when I call Rosie?
When you press the emergency button on the Rosie device, you’re automatically connected to the Vitalcare monitored network. Rosie’s trained assistants are all based in Australia.
They’ll ask what’s happened and organise the support needed, which can include calling emergency services if necessary.
Where does Rosie work?
Anywhere in Australia where there is Telstra 4G coverage. Rosie will work whether you’re at home or out and about.
I live in a retirement village. Can I use Rosie?
Yes. Rosie is also available through aged care villages across Australia and institutions using the Vitalcare nurse call systems.
Do I have to replace the batteries?
No. That’s often a fiddly task that some older people find difficult, for example, if they have arthritis in their fingers.
The Rosie pendant and watch have an internal rechargeable battery, just like your phone.
It fits into a charging cradle by the bed at night, meaning it’s always on hand.
Who created Rosie?
Rosie was designed and created by Vitalcare, an Australian-owned and operated business dedicated to making life easier and safer for vulnerable people. We’ve become one of the most trusted names in nurse call technology over the last 30 years.
Is Vitalcare a Registered NDIS Provider?
Yes, if the NDIS Plan includes funding for assistive technology such as a personal emergency response alarm. Each NDIS Plan is different, since it’s built around individual needs. NDIS funding is for the supports and services identified in a person’s NDIS Plan.
If you think you would benefit from Rosie, you need to mention this at your NDIS Planning Meeting when you’re developing your plan. NDIS Plans are reviewed each year, so, if your current Plan doesn’t include funding for Rosie, you can always plan to include it next year.
What are the Terms and Conditions?
There is no lock-in contract or minimum service period for Rosie services. Costs are pro-rata for periods of use. All prices include GST.
Full terms and conditions available Rosie+ Terms and Conditions.
