rosie pendant

Rosie. Your Personal Alarm That Works Anywhere, Anytime with 24/7 Monitored Support

Rosie is the all-in-one, 24/7 personal emergency response service, for the ultimate independence and peace of mind for you or your loved one

How can Rosie help you or your loved one remain independent?

The only personal alarm and emergency response service you need.

Rosie is the new way to help you or your loved one remain independent. It’s the only personal emergency response service providing you complete peace of mind. Be confident knowing you or your loved ones are looked after during a medical emergency.


You’re packing for a trip and you should be excited but instead you’re worrying about how your mum or dad will manage while you’re gone. They say they’ll be fine but, deep down, you know they need support.

Angela was in a similar situation when she decided to get Rosie for her dad, Loucas. The daily check-ins and 24/7 support helped Loucas immensely and gave Angela peace of mind. That practical, emotional and medical support proved vital when Loucas ended up having heart surgery while Angela was overseas…

Loucas recovering with rosie+ assistance

The Technology Features of Rosie

  • Two-way voice communication
  • Water proof
  • Long battery life
  • GPS location monitoring
  • Shock protected
  • Fast response 24/7
  • No lock in contract
  • Australian based operations team

Frequently Asked Questions

What does Rosie service cost?

Our Rosie service is similar to your mobile phone plan. 

The Rosie Personal Emergency Response System costs:

  • $159 to get set up with your own Rosie mobile pendant 
  • A monthly fee of $39 that includes renting the Rosie mobile pendant and a monitoring fee (including the SIM).
  • A one-off cost of $150 for the key safe and its installation.

Can we get Rosie Personal Emergency Response Service without Rosie+ Personal Concierge?

Yes. If you’re primarily concerned about  falling or needing other emergency help, then you can use the Rosie Care Personal Emergency Response Service by itself.

What equipment does Rosie need?

Rosie comes with a mobile pendant, which you or your loved one should wear during the day and charge by their bed at night. We also install a key safe with a secure pin so that emergency services can get into the house to help if needed. Rosie is also available through aged care villages across Australia and institutions using the Vitalcare nurse call systems.

Who will my mum or dad talk to at Rosie?

When the user presses the button on the Rosie mobile pendant, they’re connected to the Vitalcare emergency network. Rosie’s trained assistants are all based in Australia. They’ll ask what’s happened and organise the support needed, which can include calling emergency services if necessary.

Where does Rosie work?

Anywhere. As long as you or your loved one is wearing the pendant, Rosie will work, at home or when out and about.

My mum lives in a retirement village. Can she use Rosie?

Yes. Rosie is also available through aged care villages across Australia and institutions using the Vitalcare nurse call systems.

Do I have to replace the batteries?

No. That’s often a fiddly task that some older people find difficult, for example if they have arthritis in their fingers. Rosie has an internal rechargeable battery, just like your phone. It fits into a charging cradle by the bed at night, meaning it’s always to hand.

Who created Rosie?

Rosie was designed and created by Vitalcare, an Australian family business dedicated to making life easier and safer for vulnerable people. We’ve become one of the most trusted names in nurse call technology over the last 30 years.

Ready to connect yourself or your loved one with Rosie?

To purchase Rosie, please complete your details below and our Rosie team will be in touch to complete your transaction.

Terms and Conditions

There is no lock-in contract or minimum service period for Rosie Care services. Costs are pro-rata for periods of use. All prices include GST.

Full terms and conditions available Rosie Terms and Conditions.