The 24/7 medical alert device for life on the go
The Rosie personal alarm pendant is ideal for older Australians, people with disabilities and chronic conditions, or those recovering from an injury or surgery to help them remain safe and independent in their own homes.
Rosie is a discrete medical alert pendant with automatic fall detection and a GPS locator that works at home and away. It’s connected to the Rosie 24/7 fast emergency response service, monitored by trained professionals in Australia.
The Rosie personal alarm service provides help at the press of a button, giving you peace of mind when at home and when out and about. If you fall, have an accident or feel unwell, you can be confident you will receive a fast response from a trained Rosie assistant – we guarantee it!
Order now — Call 1800 476 743
Get Rosie for only $49 a month for 24/7 monitoring response fee, plus a one-time establishment of $99.
Or
12 Month Rosie Package – $539 (includes Rosie pendant, establishment fee and 12 months of service).
Rosie is available through the National Disability Insurance Scheme (NDIS)
Rosie 24/7 Fast Response
When you raise the alert on your pendant you are immediately connected to Rosie emergency response team. A Rosie assistant will speak to you via the pendant — determine the support requirements, and send the right help quickly. Immediate connection to emergency services is provided if required.
The pendant includes a GPS locator so we know where to send help to you in an emergency situation. The Rosie assistant stays in contact with you until help arrives, giving you peace of mind and reassurance.
Raising the alert on the Rosie personal alarm pendant
You can raise an alert and call for help in 2 ways:
· Press the SOS button the pendant
· Automatic fall detection will send alert to the Rosie team – Read more…
Why you should buy the Rosie personal alert pendant?
Get Rosie today
• Guaranteed 24/7 fast emergency response by trained professionals in Australia
• Detects a hard fall, even when you can’t press the button. Read more…
• Two-way communication via the pendant
• Built-in GPS locator, so we can get help to you quickly
• It’s shockproof, so won’t break in a fall
• Uses Telstra 4G SIM, so no need to connect a landline or smartphone
• Has a long battery life and recharges quickly
• It’s waterproof, so you can wear it in the bath or shower
• Works Australia-wide, wherever there is a mobile service
How does the Rosie watch work?
Automatic Fall Detection |  Help at the press of a button Call when help is needed 24/7 emergency calls monitored by Australian based operators | 
24/7 monitoring there to help We’re always here — calls are answered quickly within Australia | 
We locate you anywhere Devices contain a GPS tracker that pinpoints your location | 
Determine your support needs We identify what help is required and we send the right assistance | 
We send help quickly We take action and call you contacts, ambulance, police or fire service if required |
The Rosie pendant works when you’re home or out-and-about and is connected to the Rosie 24/7 Personal Alarm Service.
Rosie is always there to care, and your safety and independence is our priority. The Rosie pendant allows you to call for help with the press of the SOS button in the event of an emergency.
Raising the alert on the Rosie pendant
You can get help at the press of a button, simply:
1. Press the SOS button on the side of the pendant
2. Automatic fall detection will send an alert to the Rosie team. Read more…
Australian designed, safe and secure
The Rosie pendant is ideal for seniors and people with disabilities or chronic conditions, providing them with fast access to 24/7 monitored support by trained professionals in Australia.
Vitalcare complies with all mandatory Australian and New Zealand standards, and your data is stored safely and securely in Australia under strict privacy laws.
The Rosie platform, app, and servers are exclusively developed in Australia.
Have another question about Rosie?
We’ve answered some of our most frequently asked questions about Rosie and how we help you live independently every day.
What does Rosie cost?
$99 establishment fee + $49 a month for monitoring
Or
12-Month Rosie Package – $539 (includes Rosie watch or pendant, establishment fee and 12 months of service).
What equipment does Rosie need?
Rosie comes with a mobile pendant or watch, which you can wear during the day and charge by your bed at night. We also install a key safe with a secure pin so that emergency services can get into the house to help if needed.
Rosie is also available through aged care villages across Australia and institutions using the Vitalcare nurse call systems.
Who will I be talking to when I call Rosie?
When you press the emergency button on the Rosie device, you’re automatically connected to the Vitalcare monitored network. Rosie’s trained assistants are all based in Australia.
They’ll ask what’s happened and organise the support needed, which can include calling emergency services if necessary.
Where does Rosie work?
Anywhere in Australia where there is Telstra 4G coverage. Rosie will work whether you’re at home or out and about.
I live in a retirement village. Can I use Rosie?
Yes. Rosie is also available through aged care villages across Australia and institutions using the Vitalcare nurse call systems.
Do I have to replace the batteries?
No. That’s often a fiddly task that some older people find difficult, for example, if they have arthritis in their fingers.
The Rosie pendant and watch have an internal rechargeable battery, just like your phone.
It fits into a charging cradle by the bed at night, meaning it’s always on hand.
Who created Rosie?
Rosie was designed and created by Vitalcare, an Australian-owned and operated business dedicated to making life easier and safer for vulnerable people. We’ve become one of the most trusted names in nurse call technology over the last 30 years.
Is Vitalcare a Registered NDIS Provider?
Yes, if the NDIS Plan includes funding for assistive technology such as a personal emergency response alarm. Each NDIS Plan is different, since it’s built around individual needs. NDIS funding is for the supports and services identified in a person’s NDIS Plan.
If you think you would benefit from Rosie, you need to mention this at your NDIS Planning Meeting when you’re developing your plan. NDIS Plans are reviewed each year, so, if your current Plan doesn’t include funding for Rosie, you can always plan to include it next year.
What are the Terms and Conditions?
There is no lock-in contract or minimum service period for Rosie services. Costs are pro-rata for periods of use. All prices include GST.
Full terms and conditions available Rosie+ Terms and Conditions.
