Help – at the press of a button

rosie pendant

Rosie is a personal 24/7 emergency and concierge service, suitable for the elderly, those with medical conditions or disabilities, or anyone who might require emergency assistance.

Our Products and Services

Rosie Plus is a premium package that provides all the service of Rosie Care in addition to a range of personal services including;

  • regular welfare checks;
  • medication reminders;
  • referrals to healthcare professionals;
  • booking support – hair, beauty, maintenance; and
  • contact coordination with friends & family.

Rosie Care provides the essential personal emergency response services (PERS). When connected to the Rosie network, the trained assistant talks through a triage process and determines the support requirement. Immediate connection to emergency services is provided if required.

Rosie Care is available for those living at home, in the community, within retirements centres or at aged care villages.

Why choose us?

Find out why residents and retirement villages choose Rosie by Vitalcare.

Rosie 24-hour Support

Unrivalled support 24 hours

All our Rosie Customer Care Consultants are well trained and passionate about making a difference to Rosie residents’ quality of life. We take pride in our quick, less than 2 minutes, response time to calls, so no more long waiting time until you can speak to someone 24 hours, 7 days a week.

Vitalcare is proudly Australian owned and operated and all calls are answered in Australia.

Innovative technology

We strive for unrivalled reliability and technologically advanced equipment that are simple and easy to use, and ready to use when delivered to your door.

Rosie is also available through aged care villages across Australia and institutions using the Vitalcare nurse call systems.

Enhanced customer connection

Our Rosie services empower individuals to continue to live an independent life by having a personal assistant available to them any time of day and night at the press of a button.

Rosie gives families and friends peace of mind that their loved ones are being looked after, when it’s needed the most.

I Heart NDIS

What can Rosie – your personal emergency response service, do for you?

The Rosie device and service works in your home or when you’re out and about, providing independence and peace of mind for you and your family. Get help at the press of the button 24 hours, 7 days a week, and so much more.


  • Two-way voice communication
  • Water proof
  • Long battery life
  • GPS location monitoring
  • Shock protected
  • Fast response 24/7
  • No lock in contract
  • Australian based operations team

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